Small Business Digital Engagement
- For the first time, over half of small businesses (55%) have achieved ‘high’ or ‘advanced’ levels of digital engagement in 2019, up from 39% estimated in similar research in 2017
- Small businesses moving from basic to advanced digital engagement see a 60% increase in revenue per employee and on average earned 28% higher revenue growth in the last 12 months
- The most commonly cited barrier to small business digital engagement is cost
- 51% of businesses with basic levels of digital engagement don’t understand the potential benefits of digital engagement
- More businesses are using social media for their online presence before establishing a business website.
We help businesses who at various levels move all the way to the High or Advanced levels, using our over two decades of experience, and unique combination of business and technical knowledge gained working with businesses of all sizes across numerous industries. But while that covers the points used by Deloitte, NBN Co, and the government for categorising levels of Digital Enablement, we also work on the bigger picture, which includes the age and type of PCs you are using, your internet connection, smart devices, whether the cloud solutions you use provide the best value of money, business process improvement where relevant, and so much more.
If you would like to discuss any of these items, or arrange to have a free review of your current situation, along with recommendations of how your business could improve it’s ranking of Digital Enablement, please reach out either via our website, or drop us an email at enquiries@bgrdevelopment.com.au.

